At Gold Health Medical, we value the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy. By visiting our website and using our services, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information from our users:

  • Personal Information: This includes information you provide when you register on our site, place an order, subscribe to newsletters, or contact customer support. This may include your name, email address, phone number, billing and shipping addresses, and payment information.
  • Non-Personal Information: We also collect non-personally identifiable information such as your IP address, browser type, device type, and browsing behavior. This data is used to improve our services and enhance your user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing Orders: We use your personal information to process and fulfill orders for medical equipment, including payment processing, shipping, and customer support.
  • Communication: We may contact you to send order updates, promotional materials, or other relevant communications about our products and services.
  • Website Improvement: We analyze non-personal information to better understand how our website is used, allowing us to enhance the user experience and improve functionality.
  • Compliance with Legal Requirements: We may need to share your information in response to legal obligations, such as complying with regulations concerning the sale and distribution of medical devices.

3. Sharing Your Information

Gold Health Medical respects your privacy and does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share personal information with trusted third-party service providers who assist us with website hosting, payment processing, shipping, or other functions necessary to run our business.
  • Legal Requirements: We may disclose personal information to comply with legal requirements or in response to a subpoena, court order, or other legal process.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive data, such as payment details, is encrypted using secure protocols.

However, no method of electronic storage or transmission is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and offer personalized content. You can control cookie settings through your browser. If you disable cookies, some parts of the website may not function properly.

6. Your Rights

As a user of our site, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
  • Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in the emails you receive from us.

7. Children’s Privacy

Gold Health Medical does not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Gold Health Medical

Email: [email protected]