Surtechs Cervical Retractors Premium Stainless Steel Sp
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Common Shipping and Delivery Considerations
- Packaging:
Medical devices need secure packaging to avoid damage during transit, including shock-absorbing materials or custom foam inserts. - Compliance with Regulations:
Ensure compliance with local and international standards (e.g., FDA, CE) and shipping regulations like Good Distribution Practice (GDP). - Temperature Control:
Some devices require temperature-controlled shipping (e.g., refrigerated trucks or special packaging) to maintain product integrity. - Tracking and Documentation:
Shipments should be tracked with necessary documents like invoices, certificates, and import/export paperwork. - Lead Time:
Plan ahead for lead times, which can vary depending on the equipment size and delivery location. - Insurance: Due to the high value of medical equipment, consider insurance to protect against loss or damage during transit.
- Customs and Import Regulations: Account for customs procedures and tariffs when shipping internationally, ensuring proper documentation.
- Special Handling:
Fragile or hazardous medical devices may require special handling, with clear labeling to ensure proper care. - Delivery Method:
Choose the appropriate shipping method (air, sea, or ground) depending on the equipment’s size, value, and urgency. - Returns and Reverse Logistics:
Have a clear process in place for returns, repairs, and warranty claims if necessary.
Frequently Asked Questions
Yes, same of our medical devices are FDA approved and comply with international safety standards.
You can place an order through our website, by contacting our sales team via email or phone, or by filling out a product inquiry form.
Delivery times vary depending on product availability and location. Typically, orders are shipped within 3–5 business days.
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination.
Yes, we offer discounts for bulk purchases. Please contact our sales team for a customized quote.
Yes, all of our medical devices come with a manufacturer’s warranty. Warranty details can be provided with the product.
Returns are accepted within 30 days of purchase, provided the product is unused and in its original packaging. Certain products may have different return conditions.
Yes, we offer on-site product training and installation for most devices. Please contact us for more information.
Yes, we stock replacement parts for all of our medical equipment. Please reach out to our customer service team to inquire about specific parts.
Our customer support team is available to assist you. You can contact us by phone, email, or through our online support portal.
Our products are certified by ISO, CE, and other relevant industry standards for safety and quality.
Yes, we offer product demonstrations upon request. Please contact us to schedule a demo at your facility or through a virtual meeting.
Yes, we offer financing options to help with large purchases. Please get in touch with us for more details.
You can reach our customer service team by phone, email, or through the contact form on our website.
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Our mission and vision
At Gold Health Medical, our vision is to revolutionize healthcare by providing high-quality medical equipment that enhances patient care and improves healthcare efficiency. We are committed to being a trusted partner for medical professionals and institutions, ensuring they have access to the latest and most reliable medical technology.
Our goal is to bridge the gap between innovation and accessibility, making advanced healthcare solutions available to providers worldwide. Through excellence in service, integrity, and continuous improvement, we strive to empower healthcare professionals with the tools they need to deliver superior patient outcomes.
Together, we are shaping the future of medical care—one innovation at a time.


What Our Customers Say
At Gold Health Medical, we take pride in delivering high-quality medical equipment and exceptional customer service. Here’s what our satisfied clients have to say about their experience with us:
Gold Health Medical provides top-quality medical equipment at competitive prices. Their customer service is excellent, and delivery was fast. Highly recommended!

Dr. Michael L., Hospital Administrator
We’ve been sourcing our clinic’s equipment from Gold Health Medical for months now. The products are reliable, and the support team is always responsive.

Sarah T., Clinic Manager
Reliable, affordable, and top-notch customer service. Their products have greatly improved the efficiency of our clinic.

Jessica W., Senior Nurse
Great experience! The ordering process was seamless, and the equipment we received was of excellent quality. Will definitely order again!

Lisa R., Medical Procurement Officer

Product Name: Distraction Retractor by GoldHealth Medical
Key Features:
- Precision Crafted: Expertly designed for optimal performance in spinal procedures, ensuring maximum precision and reliability.
- Durable Material: Constructed from premium-grade stainless steel, offering exceptional resistance to corrosion and wear, ensuring longevity even with repeated use.
- Reusable Design: Engineered for repeated sterilization and use, maintaining its integrity and performance over time, making it a cost-effective choice for medical professionals.
- Customizable Branding: Personalize with your institution’s logo to align with your professional identity.
Product Specifications:
- Instrument Classification: Class I medical device, ensuring safety and compliance with essential health standards.
- Power Source: Fully manual operation, providing tactile control and eliminating dependency on external power sources.
- Shelf Life: 3 years, ensuring extended usability and reliability when stored under recommended conditions.
- Quality Certification: Meets rigorous international standards, including CE and ISO certifications, guaranteeing safety and efficacy.
Unique Selling Points:
- Spine Instrument Sets Compatibility: Specifically designed for integration into comprehensive spine surgery kits, enhancing procedural efficiency.
- Global Reach, Local Expertise: Proudly manufactured in Pakistan with adherence to global quality benchmarks, ensuring affordability without compromising on excellence.
Ordering Details:
- Minimum Order Quantity (MOQ): 10 pieces, ideal for clinics, hospitals, and distributors seeking scalable procurement options.
- OEM Services: We welcome OEM partnerships, allowing you to tailor products to your specific requirements.
Warranty & Support:
- Comprehensive Warranty: Backed by a 5-year warranty, reflecting our confidence in the product’s durability and performance.
- Commitment to Excellence: GoldHealth Medical prioritizes customer satisfaction, ensuring that every product meets the highest standards of quality and reliability.
Applications:
- Perfect for hospitals, clinics, research institutions, rehabilitation centers, and home healthcare settings, supporting a wide range of spinal surgical procedures with unmatched precision and reliability.
Choose GoldHealth Medical’s Distraction Retractor for a seamless blend of innovation, durability, and performance in every procedure.